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Returns & Exchanges

Return Service Procedure:

To request a return, please contact our customer service. One of our reps will follow up with you via email with instructions. If you require assistance, please email us at wasmoon@126.com.

 If it is a quality issue, please provide an order# and attach clear photos of the items that represent the issue.

Upon acceptance of your return, a refund will be issued to the original form of payment within 3-7 business days. Any promotional gifts must also be returned with your returned item.

The returned item should be kept in its original condition in which you received them in. 

Return address (Please contact customer service for the return address).

Please make sure you provide us the tracking# and receipt after you return.



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